| Case Studies WorldWork
products and solutions are used in many different organisations as shown
in our client list. The following case studies illustrate how they have
been used successfully in three major European companies. 1.
Electrolux - How the International Profiler
helped to achieve successful integration for a group of international managers. 2.
Telecom Italia - Using the International Profiler to develop the international
skills of a group of high potential managers.
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1. Electrolux The
Challenge To
achieve the successful integration of managers working within the Electrolux
Industrial Design Centre (IDC) relocating to its European Centre in Pordenone
Italy. The
Solution
- All new expatriates completed the International Profiler with subsequent
individual feedback and coaching
- This identified and closed the gaps which were inhibiting their ability
to adapt to the local environment and work within a multicultural department
- Expatriates received the Profiler in the context of a focused session
on Working with Italians
The
Results
- Results and feedback provided an opportunity for the IDC team to identify
the needs of a complex international role and meet the challenges they
faced personally
- 20 senior designers completed the Profiler and left the sessions with
some profound insights into how they personally approached the assignment
“The
International Profiler is an excellent team building tool – both in
identifying the competencies you lack and in bringing out and building on
the skills you have within your team"
Paul Flowers, Design Manager Electrolux
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2. Telecom Italia The
Challenge How
best to develop the international skills of managers identified by the company
as potential high achievers. The
Solution
- Telecom Italia organised a programme entitled, Managing a World of
Difference, with a series of five 2 day modules, designed to develop
both international skills and an understanding of cultural diversity
issues
- The programme was linked to WorldWork’s self assessment tool,
The International Profiler, and built around WorldWork’s international
competency set, explicitly linked to the key internal management skills
of teambuilding, communication and influencing
- On completion of the training modules, participants completed The
International Profiler and received individual telephone feedback and
coaching linked to the areas of development highlighted in the self
assessment questionnaire
- Learning was channelled into a greater personal commitment to developing
international competencies than is usual within traditional group training
The
Results
- A potent catalyst for commitment to change was achieved through trust
built up with the trainer and discussion of The international profiler
results
- This year Telecom Italia have put a further 60 managers through the
programme
A typical delegate comment was “as a follow up to the workshops…we
analysed with the trainer the results of The International Profiler questionnaire
and I must say that this was the final magic ingredient in what I can only
call a programme close to perfection".
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