What is The International Team Trust Indicator?
Research has shown a strong correlation between the level of 'trust' within a team or workgroup and its overall effectiveness in reaching its targets and objectives. The research indicates that high levels of trust between members of a team results in higher levels of productivity, better communication, increased creativity and innovation, more participation in decision making, higher organisational commitment and a greater readiness to accept and work with change; all factors that contribute to competitive advantage for the organisation.
Research also shows that 'trust' can be measured and managed in order to promote appropriate trust building systems, behaviours and culture. The International Team Trust Indicator is a tool for measuring and building trust within teams generally, but particularly in international and virtual teams.
Key Features
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A web based questionnaire for all team members to complete that assesses trust levels and trust deficits within the team and/or in the team leader
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10 culturally sensitive trust criteria that people use in deciding whether to trust others - all derived from extensive research into 'trust'
Levels of trust and trust deficits can be benchmarked against other teams
Open questions to identify specific trust issues for the team
Team report acts as a basis for facilitated discussion about how to build trust