Competence as a Basis for Trust

To trust other people we need to know that they are competent to do what we need them to do. For a leader this requires not only technical or professional competence, but also the ability to get things done in a particular context.  So it includes knowledge and experience about the way an organisation works in practice, how decisions are taken and a certain political savvy (i.e. Sensitivity to Context in terms of WorldWork’s International Competency Framework).  A recent HBR article by a Harvard professor and experienced business leader make this point more fully.

To Build Trust, Competence is Key

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